Solution Series: Reputation Management is Not Enough

The practice of managing your online reputation is problematic; quite simply, it doesn't work. A community's reputation is managed by its residents through the stories they tell based on their perspectives and experiences. And for those considering your community, it's all about the "wisdom of the crowd." So, instead of trying to "manage" your reputation, let's try something new! This session breaks down the components that drive a renter's onsite experience and what teams can do to control the online narrative.

Instructor: Lia Nichole Smith, Satisfacts

Do you hold the CAPS, CAM, IROP, or CALP Designation? If yes, this webinar counts towards your Continuing Education Credits (CECs). Receive 1 Credit toward your CECs.

This class will be presented in a live webinar format. When registering, attendees must provide a personal e-mail address to receive the webinar information. Webinar links are unique to the individual, meaning duplicate e-mails are not allowed. If registering multiple people, include unique emails for each, so that everyone receives their unique join link.