Operational Advice

Navigate the ins and outs of managing a residential rental with support from the Southern California Rental Housing Association. We provide our members with the resources necessary to handle resident relations and operational issues as they occur.

Operational Advice

Please call 858.278.8070 to speak with one of our Operational Advisors. You will be asked to leave a detailed voice message. All calls will be returned in accordance with our first-come-first-served policy associated with operational calls. Counselors will do their best to reach you within 48 business hours during regular office hours Monday-Friday, except holidays. They will attempt to reach you twice. In case they need to leave you a message, please be sure your voicemail box is set up and is not full. Before you call, you should have the following information ready and when prompted, please leave your message containing the following information:

• Full Name
• A telephone number where you can be reached with the ability to leave a message. (We are not responsible if your voicemail box is full or not set up when we return calls).
• A few dates and times to best reach you. Or, if you would like a link sent to you to schedule a callback, please leave your email address.
• Company name if applicable. The caller must be listed on the company account. Please contact your main account holder to be added to your company roster.
• Your question or questions, with as much detail as possible.

Please remember that advice provided is only operational and does not constitute legal advice.