The Member Compass and Business Directory

Community , How-To Guide to SCRHA , SCRHA Blog ,

The Member Compass and Business Directory are two central features of our new website. These features are a part of our association management software, Novi AMS. Read below for more information on how to use these new features, and find answers to commonly asked website questions. 


The Member Compass

When you log in to the website, you’ll be redirected to your Member Compass. The Member Compass provides account information about you and your companyView your membership status, detailed information in the tabs on the left, and your upcoming events and open invoices front and center. You'll also be able to view news articles we've recently published about legislative issues.  Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display. 

Access Levels:
  • Any Logged in user can see their Dashboard, which includes your membership status, personal profile information, event registrations (current and past)plus any orders and transactional historyYou may see company information if your account is granted certain access permissions. 
  • If you are the Primary Contact, Billing Contact, or have been granted Management Access for your Company, you will be able to update Company information. This includes adding staff or updating their contact information. You will not be able to edit the company's name. Contact SCRHA for assistance if your Company Name needs to be updated.

Dashboard

This serves as the home page for your Member Compass. Click the Dashboard at any time to get back to the main screen. 

Pay Balance and Account History  
These tabs allow you to view/print invoices and receipts, view past transactions, and pay open invoices. This is your own personal accounting history with the association. From the Account History screen, you can see payments you’ve made, print invoices and receipts. In the Pay Balance tab, click to pay all open invoices, your overdue balance, or select individual open invoices. Instead of having to call or email, you can find what you need here. Depending on your access level, you may also see additional transactions for others in your company. 

My Events 
Upcoming events you’re currently registered for are shown at the top of this section. On the right is a link to add the event to your calendar (iCal, Google, Outlook, and others.) Past events are listed below that section.  

My Orders 
If you have purchased any products from the store, those orders will be shown here. 
 
Profile 
Upload your headshots, links to social media profiles, and any other information you’d like to share with other SCRHA members here. When you update your profile information in the Member Compass, that updates what appears on your individual directory listing. 

Login & Password: Need to update your password? Easily update your login credentials here. 
 
Company/Companies and Staff
Those with proper permissions can update the company’s online profile and staff and will see additional tabs: Company/Companies, and Staff. We encourage you to upload logos, headshots, links to social media profiles, and any other information you’d like to share with other Southern California Rental Housing Association members. Updates made here are reflected in the member directory.  


The Business Directory 

The SCRHA Business Directory allows you to search member businesses. We encourage you to utilize the directory to connect with other members and to support members who support the rental housing industry. 

Search by Company Name or Keyword: The Search function in the directory can help you find a company, just by typing in a few letters of their name. Looking for a particular product/service provider? Search by keyword! 

Filters: Looking for all companies with a certain directory category? The Filter function is a quick way to find it! Filtering options are in the dropdown menu. If you need to search by State or Country, use the search boxes under the Filtering options. 

Filter by: 
Member Type 
Directory Category Listing

Featured (Enhanced) Directory Listings: Featured directory listings have prime placement right at the top of the member directory. This 'premium' listing includes your logo, email, website, marketing information, social media feeds, related members, member bio and more! Interested in having an enhanced directory listing? Contact us to find out more.

Update Your Company Listing: The Primary contact at your company, and anyone else they designate, can update and control the information on your company’s directory listing. Your company logo, contact information, website, address, description, etc. can be maintained under the Company tab in the Member Compass.


Frequently Asked Member Questions: 

Login to the website to get full access to your member benefits. Need to create an account? Read this article to find out how. 
 
How do I view and pay my invoices?  
Under the Account History tab in the Member Compass, you’ll be able to view and print transactions that have been billed to you. To view only your open invoices, click Pay Balance. From here, pay your open invoices with the card you have on file, or use a new card. If you’re a Primary Contact, Billing Contact, or have management access, you’ll also be able to view transactions billed to the company and other related contacts. 
 
How do I sign up for a committee?
Find out more information about all of our committees and how to get invovled on our Join A Committee page. Complete the interest form to sign up! 
 
How can I tell if I registered for an event?  
If you’re logged in, click on your name in the upper right corner. That will take you to your Member Compass, where you can see the list of all of your registered events in the My Events tab.   
 
How do I get access to forms? 
To purchase a printed or digital form, head over to our Forms page. Click on the heading to be taken to forms in a particular series or visit the full library of forms to find what you need. Place the digital form you would like to download in your shopping cart. You will receive a confirmation email with a secure link to the form. All forms must be purchased at the time of use.
 
How do I get the status of a product purchase I made? 
Login to the website and look at the My Orders tab in your Member Compass. You’ll be able to view any orders placed, the order status, and tracking number (if applicable). It will also show subscription information. 
 
Where can I read the latest updates from SCRHA? Read the latest legislative updates, or check out the most recent edition of the Rental Advisor Magazine on our blog