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Resident Communications: Connecting with 20% of the Market

Resident Communications: Connecting with 20% of the Market

Thursday, February 29, 2024
9:00 AM - 11:30 AM (PST)

Event Details

San Diego is known for its ethnic diversity, with immigrants and refugees making up more than 20% of the population. As a housing provider, are you doing all you can to tap into that unique Southern California market? Join us to learn how to improve communications with residents who have diverse languages and cultural practices so that you can reach 20% of the population and increase your base. 

SCRHA is proud to bring you training from the National Conflict Resolution Center (NCRC). This state-of-the-art training will enhance your cross-cultural communication skills and teach you techniques and best practices for renting to immigrants and refugees.

Upon completing this training, you will earn your Inclusive Housing Provider badge, which shows your commitment to providing quality housing for all and helps open the door to connecting with 20% of the market. 

Key Topics Include: 

  • Recognizing Legal Risks & Avoiding Potential Discrimination Issues 
  • Understanding Financial & Legal Considerations of Refugees 
  • How to Communicate Clearly and Calmly to Avoid Heated Discussions 

Don't risk potential discrimination issues and learn how to better serve 20% of the population. Register today to save your seat. 

For More Information:

Braden Haycock
Braden Haycock
Education Manager Southern California Rental Housing Association Staff Account (858)751-2219

If your company is interested in hosting one of these courses on site, please email the SCRHA Education Manager at for more details.

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