Trash Services Updates in San Diego
Trash Service Updates in San Diego
The City of San Diego, Environmental Services Department is implementing a series of updates to trash services, including transitioning eligible households to City-provided trash collection and transitioning ineligible properties that do not align with requirements outlined in the City’s Waste Management Regulation and the municipal code to private Franchise Hauler service.
Who is eligible for City collection services?
Eligible properties must meet all of the following criteria:
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Residential properties with one to four residences on a single lot.
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Properties that are not mixed-use or commercial properties.
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Properties located on a public street and serviceable on a public street.
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Properties with sufficient space to store containers needed to hold all trash, recycling and organics generated by the property between collections.
Who is not eligible for City collection services and must transition to a private Franchise Hauler?
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Residential properties with five or more residences on a single lot.
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Mixed-use and commercial properties.
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Properties located on private streets or within gated communities.
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Properties whose access requires the crossing of a private street or are serviced on a private street, even if the property address is on a public street.
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Properties with insufficient space to store enough City-issued containers needed to hold all trash, recycling and organics generated by the property between weekly collections.
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Properties whose entire complex is not eligible for City collection, and some residences in the complex require the use of a private hauler.
How have residents been notified?
Letters are being sent to property owners notifying them that their affected properties will need to switch service by the deadlines noted below. These letters and subsequent reminder mailers will be sent between May and July of 2025 to keep property owners informed.
When do I need to transition my service to a private Franchise Hauler?
Transition deadlines are established based on your current trash collection day. This phased approach allows the City and private Franchise Haulers to address operational logistics and ensure Franchise Haulers can onboard new customers efficiently and without service disruption.
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City Service Trash Collection Day |
Deadline to Transition Service |
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Monday |
7/1/2025 |
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Tuesday |
7/15/2025 |
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Wednesday |
8/1/2025 |
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Thursday |
8/15/2025 |
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Friday |
9/1/2025 |
To ensure a smooth transition, please take the following steps:
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Review Each Franchise Hauler and Service Offerings
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Please refer to the list of City-approved Franchise Haulers. It is encouraged to contact more than one to determine which Franchise Hauler may be the best fit for your property. |
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Select a Franchise Hauler and Establish Waste Collection Service
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Establish trash, recycling and organic waste services with one Franchise Hauler and determine a service start date. To comply with the City Recycling Ordinance Container and Signage Guidelines, you must subscribe to enough collection service so that containers do not overflow and containers are used properly without any contamination. |
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Leave City Containers at the Collection Point on the Date the New Service with a Franchise Hauler Begins
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The week your new Franchise Hauler containers are being delivered, please ensure all City containers are left out in an accessible location after collection for at least 48 hours to facilitate the container exchange. Your new Franchise Hauler will deliver your new containers and remove the City containers. |
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Notify Residents and Tenants of Upcoming Changes
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It is important to communicate the updates for waste collection services with the residents of the property or the tenants if the property is rented, including the new service start date, new collection day and recycling best practices. |
Interested in learning more and ensuring your property is in compliance with the new trash service changes? Register to attend one of the City’s upcoming Webinars or Workshops:
Informational Workshop – Register Here
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Location: Pacific Highlands Ranch Library, 12911 Pacific Pl, San Diego, CA 92130
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Date: June 2, 2025
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Time: 3:30 p.m.
Informational Webinar – Register Here
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Location: Zoom Webinar
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Date: June 4, 2025
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Time: 4 p.m.
Informational Workshop – Register Here
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Location: Linda Vista Library, 2160 Ulric St, San Diego, CA 92111
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Date: June 10, 2025
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Time: 5:30 p.m.
Informational Webinar – Register Here
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Location: Zoom Webinar
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Date: June 11, 2025
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Time: 5:30 p.m.
For more information on Measure B, the Customer Transition and other helpful resources:
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Call: 619-533-4440
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Email: wasteservice@sandiego.gov